New
DREAME L50 Ultra Robot Vacuum & Mop, 19,500Pa, Auto-Empty
• Free shipping on all orders
• 30-day return and refund guarantee
• Premium quality — built to last
• Secure checkout with Visa, MasterCard, and PayPal
$1,399.99
Return & Refund
Return Eligibility
Due to the nature of consignment and resale merchandise, all sales are final unless otherwise stated at the time of purchase.
However, returns may be accepted only under the following conditions:
- The item was misrepresented or defective at the time of sale
- The issue is reported within 7 days of purchase
- Proof of purchase is provided
Items must be returned in the same condition as purchased and must not show signs of wear, alteration, or damage after purchase.
Returns requested due to change of mind, incorrect sizing, or personal preference are not eligible for return or refund.
Return Method
All approved returns must be handled in person at our store location.
We do not accept returns by mail.
Customers must bring the item along with the original receipt for inspection and approval.
Restocking Fee
There is no restocking fee for approved returns.
Damaged or Defective Items
If you believe an item was defective or damaged at the time of purchase, please:
- Contact us within 7 days of purchase
- Provide clear details about the issue
- Bring the item to our store for evaluation
Items showing damage caused after purchase may not be eligible for a return, refund, or store credit.
Refund Processing
If a return is approved, refunds will be issued as store credit only, unless otherwise required by law. Store credit does not expire and may be used toward any future purchase at Lisa’s Luxury Resale.
Cash, debit, or credit card refunds are not provided for consignment merchandise.
Shipping
Order Processing Time
All orders are processed within 0 to 2 business days (Monday to Saturday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time & Delivery Estimates
Once processed, orders are shipped via our Free Shipping method and typically arrive within:
- Transit Time: 3 to 5 business days
- Total Delivery Time: 3 to 7 business days (processing + transit)
Delivery times may vary based on your location and carrier delays beyond our control (e.g., weather, high shipping volume, etc.).
Shipping Location
We currently only ship within the United States. At this time, we do not offer international shipping.
Shipping Charges
We proudly offer Free Shipping on all orders. No additional fees are applied at checkout for standard delivery.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package’s journey directly with the carrier.
If you haven’t received a tracking email within 2 business days of placing your order, please contact us.
- Seamless Crossing Over Door Tracks: Navigate through steps and door thresholds effortlessly. With the ProLeap system, L50 Ultra lifts its retractable legs to 6cm high, ensuring smooth and obstacle-free gliding.
- Smart Path Planning without Collisions: Boasting AI action and 3D structured light, L50 Ultra detects and avoids up to 180+ types of obstacles, including shoes, furniture, or cables. The robot vacuum accurately navigates around them without accidentally bumping into them.
- Effective Hair Removal for a Tangle-Free Home: Get rid of hair tangles with the HyperStream Detangling DuoBrush. Its bristled rubber brush and TPU rubber brush efficiently collect hair from hard floors and carpets, preventing tangles and maintaining suction power and cleaning performance.
- Quietly Capturing Tiny Dust and Large Debris: Boasting the sixth-generation TurboForce high-speed motor, the 19,500Pa Vormax suction offers powerful debris pickup from floor gaps and carpets. Its motor minimizes the noise level for a quiet, comfortable cleaning experience.
- Edge-to-Corner Vacuuming and Mopping: Achieve thorough cleanliness of corners and tight spots with Dual Flex Arm technology. Its extendable side brush and mop aptly tackle different messes beneath low-profile furniture and in narrow spaces.
- All-in-One PowerDock Convenience: Benefit from the dock’s effortless maintenance. Skip manual dust bin emptying for up to 100 days, rinsing mop pads with hot water from all the dirt, or drying them. L50 Ultra also refills solution and water for mopping and auto-washes its board, creating a hands-free post-cleaning routine.
- Tailored Cleaning of Different Carpets: Choose the most suitable carpet care strategy with 5 modes in the Dreamehome App: opt for removable mops to maintain dry carpets, liftable mops for low-pile carpets, complete carpet avoidance, intensive carpet cleaning to vacuum twice, or a suction boost for deeper, more detailed cleaning.
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