New

14×12 Hawthorne Traditional Steel Pergola With Sail Shade Soft Canopy

$279.99

Shipping, Returns & Contact

Return Eligibility

Due to the nature of consignment and resale merchandise, all sales are final unless otherwise stated at the time of purchase.

However, returns may be accepted only under the following conditions:

The item was misrepresented or defective at the time of sale
The issue is reported within 7 days of purchase
Proof of purchase is provided

Items must be returned in the same condition as purchased and must not show signs of wear, alteration, or damage after purchase.

Returns requested due to change of mind, incorrect sizing, or personal preference are not eligible for return or refund.

Return Method

All approved returns must be handled in person at our store location.
We do not accept returns by mail.

Customers must bring the item along with the original receipt for inspection and approval.

Restocking Fee

There is no restocking fee for approved returns.

Damaged or Defective Items

If you believe an item was defective or damaged at the time of purchase, please:

Contact us within 7 days of purchase
Provide clear details about the issue
Bring the item to our store for evaluation

Items showing damage caused after purchase may not be eligible for a return, refund, or store credit.

Refund Processing

If a return is approved, refunds will be issued as store credit only, unless otherwise required by law. Store credit does not expire and may be used toward any future purchase at Lisa’s Luxury Resale.

Cash, debit, or credit card refunds are not provided for consignment merchandise.

Shipping

Order Processing Time

All orders are processed within 0 to 2 business days (Monday to Saturday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time & Delivery Estimates

Once processed, orders are shipped via our Free Shipping method and typically arrive within:

Transit Time: 3 to 5 business days
Total Delivery Time: 3 to 7 business days (processing + transit)

Delivery times may vary based on your location and carrier delays beyond our control (e.g., weather, high shipping volume, etc.).

Shipping Location

We currently only ship within the United States. At this time, we do not offer international shipping.

Shipping Charges

We proudly offer Free Shipping on all orders. No additional fees are applied at checkout for standard delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package’s journey directly with the carrier.

If you haven’t received a tracking email within 2 business days of placing your order, please contact us.

Contact

Description

Note: This offer is just for a limited time! + Free Shipping!

The Hawthorne Steel Pergola is Backyard Discovery’s state-of-the art addition to our patio collection, in a Contemporary White Finish. Our powder coated, galvanized steel construction makes the Hawthorne pergola maintenance free and rust resistant while offering protection against chipping, scratching, corrosion, and UV harm. You can be confident in the stability of the Hawthorne as it is a Pro-Tect™ certified performance structure; certified to withstand up to 100 mph winds. The Hawthorne Pergola preserves the classically inspired appearance of a traditional outdoor structure design with modern, durable steel composition. Included is a light filtering sail shade soft canopy. Backed by a 5-year limited warranty, our high-quality steel pergolas provide market leading strength and durability in comparison to aluminum or vinyl outdoor shade products. Offered in 4 sizes, the Hawthorne steel pergola provides up to 192 sq. ft. of shade and plenty of room for furniture, fire pits, and entertaining. The exclusive PowerPort™ has 3 USB ports and 3 electrical outlets to use for powering outdoor lights and electronics as well as charging your devices. If you have been searching for a strong, weather resistant, traditional styled pergola, look no further. Meet the Hawthorne Galvanized Steel Pergola by Backyard Discovery!

Features

HEAVY DUTY: 100% galvanized steel is a stronger construction vs aluminum or vinyl structures
ZERO MAINTENANCE: Engineered for zero maintenance with stainless steel hardware and fully welded and rust resistant
WIND TESTED: Pro-Tect™certified performance structure; certified to withstand up to 100 mph winds
POWERED UP: Exclusive removable PowerPort™ features 3 electrical outlets and 3 USB ports that is transferable to any post on the structure. PowerPort™ can be used for charging devices, lights and more. PowerPort™ requires a power source to be functional (not included)
GALVANIZED & POWDER COATED STEEL: High performance powder-coating and galvanization for full protection against rust, corrosion, and UV harm
UV PROTECTION: Light filtering sail shade soft canopy included. Soft shade canopy is made of UV protected breathable woven fabric that allows water and air to flow through freely thus preventing water pooling on rainy days
TRADITIONAL DESIGN: Geometric post design and modern white finish deliver popular appeal. Hidden internal joints add to the supreme strength while creating a sleek exterior
MULTIPLE FOOTPRINTS: Offered in 4 sizes – (16×12, 14×12, 14×10, 12×10)
ANCHORING PLATES: Powder coated steel anchoring plates hidden by sleek steel post covers
EASY ASSEMBLY: Supported by step-by-step interactive BILT® app
5 Year Limited Warranty
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov

Specs

	Width		Depth		Height
Assembled Dimensions	14′ 0″	x	12′ 0″	x	7′ 8″	Weight:	673^lbs
General Info/Warranty/Maintenance

Box 1: 89 3/4″ x 18 3/4″ x 6 3/4″ Weight: 183 lbs.
Box 2: 89 3/4″ x 18 3/4″ x 6 3/4″ Weight: 194 lbs.
Box 3: 89 3/4″ x 18 3/4″ x 6 3/4″ Weight: 132 lbs.
Box 4: 89 3/4″ x 18 3/4″ x 6 3/4″ Weight: 163 lbs.