New
Backyard Discovery 14 ft. x 10 ft. Steel Traditional Pergola
$699.30
Return & Refund
Return Eligibility
Due to the nature of consignment and resale merchandise, all sales are final unless otherwise stated at the time of purchase.
However, returns may be accepted only under the following conditions:
- The item was misrepresented or defective at the time of sale
- The issue is reported within 7 days of purchase
- Proof of purchase is provided
Items must be returned in the same condition as purchased and must not show signs of wear, alteration, or damage after purchase.
Returns requested due to change of mind, incorrect sizing, or personal preference are not eligible for return or refund.
Return Method
All approved returns must be handled in person at our store location.
We do not accept returns by mail.
Customers must bring the item along with the original receipt for inspection and approval.
Restocking Fee
There is no restocking fee for approved returns.
Damaged or Defective Items
If you believe an item was defective or damaged at the time of purchase, please:
- Contact us within 7 days of purchase
- Provide clear details about the issue
- Bring the item to our store for evaluation
Items showing damage caused after purchase may not be eligible for a return, refund, or store credit.
Refund Processing
If a return is approved, refunds will be issued as store credit only, unless otherwise required by law. Store credit does not expire and may be used toward any future purchase at Lisa’s Luxury Resale.
Cash, debit, or credit card refunds are not provided for consignment merchandise.
Shipping
Order Processing Time
All orders are processed within 0 to 2 business days (Monday to Saturday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time & Delivery Estimates
Once processed, orders are shipped via our Free Shipping method and typically arrive within:
- Transit Time: 3 to 5 business days
- Total Delivery Time: 3 to 7 business days (processing + transit)
Delivery times may vary based on your location and carrier delays beyond our control (e.g., weather, high shipping volume, etc.).
Shipping Location
We currently only ship within the United States. At this time, we do not offer international shipping.
Shipping Charges
We proudly offer Free Shipping on all orders. No additional fees are applied at checkout for standard delivery.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package’s journey directly with the carrier.
If you haven’t received a tracking email within 2 business days of placing your order, please contact us.
This newest state-of-the-art addition to our patio collection, in a Classic Brown Finish. Our powder-coated, galvanized steel construction makes the Ashford pergola maintenance-free and rust-resistant while offering protection against chipping, scratching, corrosion, and UV harm. This preserves the classically inspired appearance of a traditional outdoor structure design with modern, durable steel composition. Backed by a 5-year limited warranty, our high-quality steel pergolas provide market-leading strength and durability in comparison to aluminum or vinyl outdoor shade products. Offered in 3 sizes, the Ashford steel pergola provides up to 120 sq. ft. of shade and plenty of room for furniture, fire pits, and entertaining. The exclusive Power. Port has 3 USB ports and 3 electrical outlets to use for powering outdoor lights and electronics as well as charging your devices. If you have been searching for a strong, weather resistant, traditional styled pergola, look no further.
Features
- Heavy-duty, 100% galvanized steel is a stronger construction vs aluminum or vinyl structures. Hidden internal joints add to the supreme strength while creating a sleek exterior.
- Engineered for zero maintenance with stainless steel hardware and fully welded for a watertight seal. Market leading design blending traditional appearances with contemporary, maintenance free material.
- High performance powder-coating and galvanization for full protection against rust, corrosion, and UV harm. Powder coated steel anchoring plates hidden by sleek steel post covers.
- Geometric post design and classic black finish deliver popular appeal.
- Multi-level roof trellis provides maximum shade, no additional fabric shade necessary. Engineered for best structural shade with rafters and purlins spaced 12” on center.
- Exclusive PowerPort has three electrical outlets for lights, TVs and more as well as three USB ports to charge devices. Exclusive PowerPort has three electrical outlets for lights, TVs and more as well as three USB ports to charge devices.
Overall7′ 8 9/16” H x 14′ 13/32” W x 10′ 3/16” DInterior Space6′ 11 7/32” H x 10′ 11 5/16” x 7′ 8 7/32” DPosts7′ 4” H x 6” W x 6” DOverall Product Weight599.77 lb.
- The 12′ inside side to side dimensions are 9′- 8 1/4″.
- The 16′ inside dimensions are 13′-8 1/4″.
- Outside post to post 10ft side: 7ft 8 1/4 inch.
- Outside post to post 14ft side: 11ft 8 1/4 inch.
Additional Documents
Features
Frame MaterialSteelFrame Material DetailsPowder Coated GalvanizedPowder Coated FinishYesInstallation TypeAnchored; FreestandingShapeRectangularRoof StyleFlatCorner BracesYesCanopy IncludedNoAnchor/Mounting Materials IncludedYesWeather ResistantYesWater ResistantYesRust ResistantYesUV ResistantYesYear-Round UseYesWind Rating70 mphSupplier Intended and Approved UseNon Residential Use; Residential UseProvides Rain CoverNoCompatible Installation SurfacesConcrete/Pavement/Cement; Wood (Patio/Deck)Posts IncludedYesAssembly
Level of AssemblyFull Assembly NeededAdult Assembly RequiredYesSuggested Number of People for Assembly/Install2Installation RequiredYesWarranty
Commercial WarrantyNoProduct WarrantyYesWarranty Length5 YearsFull or Limited WarrantyLimitedWarranty Details 25 Year LImited WarrantyWarranty Details5 Year Limited Warranty
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