Our Policies

At Lisa’s Luxury Resale, we are committed to providing a clear, secure, and reliable shopping experience. Below is a summary of our key policies.

Shipping Policy

  • Orders are processed within 0–2 business days

  • Delivery typically takes 3–5 business days within the United States

  • We offer free standard shipping on all orders

  • Tracking details are provided once your order is shipped

Return & Refund Policy

  • Returns are accepted within 30 days of delivery

  • Items must be unused and in original condition

  • Refunds are issued to the original payment method after approval

  • Certain items may be marked as final sale and are not eligible for return

Order Cancellation

  • Orders can be canceled before processing

  • Once shipped, orders cannot be canceled

  • Please contact us as soon as possible for any changes

Payment Policy

  • We accept major credit and debit cards

  • All payments are processed through secure and encrypted systems

  • Full payment is required at checkout

Privacy Policy

  • We collect only the necessary information to process orders and provide support

  • Your data is not sold or rented to third parties

  • Information is handled securely and used in accordance with our privacy practices

Terms of Service

  • By using our website, you agree to follow our policies and terms

  • Product information is provided as accurately as possible

  • We reserve the right to update services, pricing, or policies when necessary

Contact Information

Business Name: Lisa’s Luxury Resale
Store name: Lisa’s Girlfriend’s Touch
Owner: Lisa Cummings
Physical Store Address: 14844 US Hwy 19 N, Palm Harbor, FL 34684, USA

Email: info@lisasagirlfriendstouch.com
Phone: +1 (727) 437-7763

Customer Support Hours:
Monday – Saturday: 11:00 AM – 7:00 PM (EST)

Response Time:
We respond to all inquiries within 24 hours.

If you have any questions, you can contact us by email, phone, or through our contact form.