FAQ

1. What type of products do you sell?

We offer a curated selection of women’s fashion items, including clothing and accessories. Our collection includes both trendy and timeless styles suitable for everyday wear and special occasions.

2. Are your items new or resale?

Our store focuses on carefully selected resale and fashion pieces. Each item is reviewed to ensure it meets our quality standards before being listed.

3. How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–5 business days, depending on your location.

4. Do you offer free shipping?

Yes, we currently offer free standard shipping within the United States.

5. Can I return an item?

Yes, we accept returns within 30 days of delivery, provided the item is unused and in its original condition. Please review our Return & Refund Policy for full details.

6. How do I track my order?

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.

7. What payment methods do you accept?

We accept major credit and debit cards through our secure checkout system.

8. How can I contact you?

You can contact us via:

Our support team is available Monday – Saturday, 11:00 AM – 7:00 PM (EST).

9. Can I change or cancel my order?

If your order has not been processed yet, you may request a change or cancellation by contacting us as soon as possible.

10. Is my payment information secure?

Yes, all payments are processed through secure and encrypted payment systems. We do not store your full payment details.

11. Do you ship internationally?

At this time, we only ship within the United States.

12. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with details so we can assist you.